GENIUS

System Status

Operational

All systems operational

Live health for phone services, proactive automation, AI transcription, and third-party data syncing. Last updated Jun 30, 2026, 5:04 PM ET.

Current status

Live status automation is temporarily unavailable; showing the last known healthy platform state.

Operational
90-day uptime

100%

Daily public status snapshots.

Incident-free days

90

Days fully operational in this window.

Tracked services

15

Phone services, syncing, and AI data operations.

90-day history

Daily snapshots from Apr 2, 2026 through Jun 30, 2026.

Operational
Degraded
Maintenance
Incident
Apr
May
Jun

Phone Service

Inbound, outbound, routing, and proactive automation services.

Smart Routing

Intelligent IVR, ring groups, and queue distribution.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Call flows, interactive menus, and agent routing logic are active.

Calling

Inbound and outbound voice connections.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Voice carriers, SIP trunking, and call processing are operational.

Messaging

SMS, MMS, and short-code message delivery.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Carrier SMS gateways and messaging routes are delivering successfully.

Voicemail

Voicemail recording, storage, and retrieval.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Voicemail deposits, audio encoding, and inbox syncing are fully operational.

Call Recording

High-fidelity dual-channel call recording.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Audio stream capture, storage processing, and compression are operating normally.

Proactive Automation

Automated customer reminders, scheduled text alerts, and follow-ups.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Scheduled task engines, notification dispatches, and auto-response pipelines are active.

AI Data Operations

Real-time speech transcription, insights, suggestion whispering, and context retrieval engines.

Live Transcription

Real-time speech-to-text conversion during active phone calls.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Audio streaming pipelines and speech recognition engines are operating normally.

Fact Generation

AI extraction of action items, commitments, and key call facts.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Generative extraction models and analysis queues are processing normally.

Fact Surfacing

Real-time delivery of call insights to active operator screens.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Insight propagation and UI alert feeds are fully operational.

Real-Time Whispers

In-ear agent coaching and AI-generated dynamic suggestions.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Low-latency suggestion streams and coach feeds are operational.

RAG Context Retrieval

Retrieval-augmented generation querying internal company knowledgebases.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Vector database search and context compilation are fully operational.

Data Syncing & Platform

Web management portal, third-party syncing, webhook dispatches, and workflows.

Third-Party Syncing

Continuous background synchronization with external business systems and databases.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Data sync jobs and external platform connector pipelines are running normally.

Zapier Integration

No-code workflow automation and trigger processing via Zapier.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Zapier subscriptions, trigger payloads, and action handshakes are fully operational.

Real-Time Webhooks

Outgoing event delivery to external developer endpoints.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Event subscriptions and webhook delivery queues are fully operational.

Web Portal & Workspace

Public site, management console, and operator workspaces.

Operational
Response
Normal
Last Checked
Jun 30, 2026, 5:04 PM ET
Detail
Marketing routes, user portal access, and authenticated dashboards are operational.

Recent status log

Latest public daily entries across tracked adaptlive systems.

Jun 30, 2026

Jun 30, 2026, 5:04 PM ET

Operational

Live status automation is temporarily unavailable; showing the last known healthy platform state.

Operational

Jun 29, 2026

Jun 29, 2026, 7:59 PM ET

Operational

No public incident was recorded for this day.

Operational

Jun 28, 2026

Jun 28, 2026, 7:59 PM ET

Operational

No public incident was recorded for this day.

Operational

Jun 27, 2026

Jun 27, 2026, 7:59 PM ET

Operational

No public incident was recorded for this day.

Operational

Jun 26, 2026

Jun 26, 2026, 7:59 PM ET

Operational

No public incident was recorded for this day.

Operational

Jun 25, 2026

Jun 25, 2026, 7:59 PM ET

Operational

No public incident was recorded for this day.

Operational

Jun 24, 2026

Jun 24, 2026, 7:59 PM ET

Operational

No public incident was recorded for this day.

Operational

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