Is adaptlive built for enterprise phone rooms?

No. adaptlive is built for small businesses and service teams that rely on phone calls, including contractors, property managers, auto shops, law firms, medical offices, and funeral homes.

Can adaptlive work with my current phone system?

Yes. Bridge mode lets a business forward calls from its current phone system to adaptlive while keeping familiar phones, numbers, and habits in place.

Can adaptlive provide phone service?

Yes. Complete mode includes the phone layer, SMS, direct team numbers, app calling, call recording, transcription, and follow-up workflows in adaptlive.

Sign Up & Onboarding — adaptlive Help Center

Create Your Account

Visit my.adaptlive.app/sign-up and enter your name, email, and a strong password. You'll receive a verification email — click the link to activate your account.

Step 1 — Enter Business Details

Tell us about your business so adaptlive can pre-load the right defaults:

Business Name — Appears in the assistant UI and on wrap-up drafts.
Industry — Choose from Plumbing, HVAC, Electrical, Law, Insurance, Auto, Property Management, and more. This pre-populates relevant playbook templates.
Team Size — Helps us recommend the right plan tier.

Step 2 — Connect Your Number

adaptlive works by forwarding your existing business number through our system. You keep your number — we route calls through adaptlive and back to your staff in under a second.

In the onboarding wizard, click Set Up Call Forwarding.
Enter your current business phone number.
Follow the carrier-specific forwarding instructions shown for your carrier (AT&T, Verizon, T-Mobile, Google Voice, etc.).
Call the number from a different phone to verify that the assistant cockpit lights up.

Step 3 — Create Your First Playbook

A playbook is the AI script that guides your staff during a call. In the wizard, choose one of the built-in templates (e.g., "New Customer Intake" or "Service Appointment Booking") or start from scratch.

Step 4 — Run a Test Call

Call your business number, answer from a staff device, and watch the cockpit fill in questions and draft your wrap-up in real time. When satisfied, click Go Live to enable adaptlive for all incoming calls.