Phone Numbers & Routing
Buy numbers, route calls, run ring groups, and set what happens at 5 PM on a Tuesday.
Buying a Phone Number
Pick an area code, search availability, and provision a new adaptlive number in about a minute.
numbersbuyarea codeprovisioning
Routing Profiles & Business Hours
Tell a number where to send calls — and what to do when nobody picks up.
routingbusiness hoursafter-hoursvoicemail
Ring Groups
Ring multiple staff at once — or in order — when a number is called. For shared queues like the front desk.
ring grouphuntsimultaneous ringteam
Recording & Transcription
Two independent toggles per number. Recording stores audio; transcription is what powers the live AI.
recordingtranscriptiontranscriptconsent
Caller ID & CNAM
What shows up on the recipient's phone when your business calls out. Set it well, get answered more often.
caller idcnambranded callingdisplay name