Legal center
Policies for adaptlive customers, visitors, and callers.
These policies cover the marketing site, authenticated product, live call audio and transcripts, AI-assisted features, payments, and business-systems sync workflows.
Last updated May 11, 2026
Privacy Policy
How adaptlive collects, uses, shares, retains, and protects personal information for website visitors, account users, customer workspaces, callers, and contacts.
Read policyCookie Policy
The cookies, browser storage, analytics, advertising, and consent controls used on adaptlive websites and product screens.
Read policyTerms of Service
Core terms for accessing adaptlive websites, applications, demos, APIs, subscriptions, and support services.
Read policySecurity Policy
The baseline administrative, technical, and organizational practices adaptlive uses to protect customer call data, transcripts, drafts, and service integrity.
Read policySubprocessors and Service Providers
Key providers that help adaptlive deliver hosting, telephony, speech-to-text, AI, billing, communications, diagnostics, analytics, and product functionality.
Read policyAcceptable Use Policy
Rules that protect adaptlive, customers, callers, infrastructure, and service availability.
Read policySMS and Communications Terms
Terms for optional text messages, calls, emails, product notices, workflow reminders, and call confirmations sent by adaptlive or customer-configured workflows.
Read policyQuestions about these policies?
Contact us for privacy, security, DPA, or customer agreement requests.