Staffing / Recruiting — Job Placement Intake
Inbound job seeker inquiry. Captures skills, availability, and placement preferences for matching.
When this runs
classifies this work type when the caller says things like:
How the call goes
4 surface rules tied to missing field definitions. Urgent first.
Ask about work authorization — legally required before placement.
urgent“Are you currently authorized to work in the United States?”
Field: Authorized to work in the US
Ask what type of work they're looking for — warehouse, admin, skilled trades, and professional roles are different pipelines.
important“What type of work are you looking for — warehouse, office, skilled trades, IT, or something else?”
Field: Type of work sought
Ask when they can start — some roles need someone tomorrow, others have a 2-week lead.
important“When are you available to start?”
Field: Available start date
Ask about transportation — many job sites aren't on transit lines.
important“Do you have reliable transportation to get to and from job sites?”
Field: Reliable transportation
Extracted without a dedicated prompt
extracts these from the transcript in real time. If the caller does not mention them naturally, staff can confirm them during wrap-up.
Guardrail signals
If staff says anything matching one of these examples, an urgent warning surface is created.
Promise a specific job or guaranteed placement.
Discuss specific client company names before a confirmed match.
Ask about protected characteristics (age, race, religion, disability, pregnancy).
Guarantee a specific pay rate before client confirmation.
When the call ends
Before staff can end the call, walks them through a wrap-up checklist, then prepares the captured fields for the work record.
Wrap-up checklist
- Confirm callback number
- Request resume submission
- Schedule in office registration
- Explain placement process
Then creates a service request with:
- Candidate name
- Callback number
- Type of work sought
- Industry experience
- Years of relevant experience
- Certifications or licenses
- Available start date
- Schedule preference (days / nights / weekends / flexible)
- Temp, temp-to-perm, or direct hire preference
- Desired pay range
- Reliable transportation
- Authorized to work in the US
- Resume available to send
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