Is GENIUS Phone built for enterprise phone rooms?

No. GENIUS Phone is built for small businesses and service teams that rely on phone calls, including contractors, property managers, auto shops, law firms, medical offices, and funeral homes.

Can GENIUS Phone work with my current phone system?

Yes. Bridge mode lets a business forward calls from its current phone system to GENIUS Phone while keeping familiar phones, numbers, and habits in place.

Can GENIUS Phone provide phone service?

Yes. Complete mode includes the phone layer, SMS, direct team numbers, app calling, call recording, transcription, and follow-up workflows in GENIUS Phone.

Managing Your Subscription — adaptlive Help Center

Subscription Management

All subscription changes are made in Settings → Billing. AdaptLive uses Stripe Billing for checkout, subscription changes, payment methods, invoices, upgrades, downgrades, and cancellation.

Upgrading

Go to Settings → Billing.
Select the plan in the Stripe Billing table.
Review the checkout details.
Confirm the change. Stripe applies subscription timing and payment handling.

Downgrading

Downgrades are managed in Stripe Billing. If your current usage exceeds the lower plan's AdaptLive limits, the workspace may need cleanup before go-live or before the lower tier can be used comfortably.

Changing Billing Cycle

Monthly and annual options are shown in the Stripe Billing plan table when those prices are configured for the plan.

Updating Payment Method

Go to Settings → Billing.
Click Manage subscription.
Update the payment method in the Stripe Billing portal.

Invoices

Invoices and subscription details are available from the Stripe Billing portal.

The cockpit

Phone system

Connected ops

Services

Managing Your Subscription