Is adaptlive built for enterprise phone rooms?

No. adaptlive is built for small businesses and service teams that rely on phone calls, including contractors, property managers, auto shops, law firms, medical offices, and funeral homes.

Can adaptlive work with my current phone system?

Yes. Bridge mode lets a business forward calls from its current phone system to adaptlive while keeping familiar phones, numbers, and habits in place.

Can adaptlive provide phone service?

Yes. Complete mode includes the phone layer, SMS, direct team numbers, app calling, call recording, transcription, and follow-up workflows in adaptlive.

Forwarding Setup by Carrier — adaptlive Help Center

Carrier Forwarding Instructions

adaptlive uses conditional call forwarding — calls ring to adaptlive first, which opens the cockpit, then immediately connects to your staff's device. There is no busy signal and no missed-call risk.

AT&T (Mobile & Business Landline)

Dial *21*+1XXXXXXXXXX# (replace with your adaptlive forwarding number found in Settings → Call Forwarding).
Press the call button. You'll hear a confirmation tone.
To cancel: dial #21#.

Verizon

Dial *71 then your adaptlive number.
Press the call button and wait for the confirmation.
To cancel: dial *73.

T-Mobile

Go to Settings → Calls → Call Forwarding in the T-Mobile app.
Enable "Forward All Calls" and enter your adaptlive forwarding number.
Alternatively, dial **21*+1XXXXXXXXXX#.

Google Voice

In Google Voice settings, add your adaptlive number as a forwarding phone.
Enable it in Settings → Calls → Linked numbers.
Set ring order so adaptlive is first.

RingCentral / VoIP Providers

In your RingCentral admin portal, go to Phone System → Call Handling & Forwarding → Forwarding and add your adaptlive number as the primary forwarding destination. Set "Simultaneous Ring" if you want both adaptlive and your direct device to ring together.

Other VoIP / PBX

Contact your VoIP provider and ask them to set an unconditional or simultaneous forward to your adaptlive number. Most business VoIP systems support this natively. You can find your adaptlive forwarding number in Settings → Call Forwarding.